You know me, I don't like to complain

I can’t seem to stream video from LifetimeTV.com.

I know I should consider this a feather in my cap, but the reason they gave me was that I’m not inside the United States.

My browsing was coming out of NoVA, so I don’t think their check/database for netblocks is setup correctly.

I sent an email and got a really lovely response:

Dear User,

Please provide us with your operating system, browser, and description of your current issue so our tech team can better assist you.

Thank you for your interest!

Best Regards,

Lifetimetv.com

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Original Message Appears Below:

i’m inside the US.

my browsing sessions terminate and come out of a proxy in virginia.

however you determine location needs to be fixed.

Yeah, I guess if I were using IE 7 for Windows my nationality would be magically resolved or something.

This is the problem with having first-tier tech support being completely clueless. That is why I love it when companies put real techs on the front lines.

As the resident snob in my office I am sent YouTube links a couple time a week by people who apparently hate the “I’m a Mac, and I’m a PC” adverts on TV. None of them so far have been especially clever.

Apparently the Apple ads are really grating on people. They don’t bother me, but this may be because I never see the commercials, since I can just buy shows commercial-free on the iTunes Music Store.